The project focused on aligning a cohesive content strategy with a website redesign to provide clarity to B2B customers on Kadant's product lines.
Content StrategyUI/UX DesignB2B Business
Project Duration
5 Months
Team Size
5 Members
Industry
Diversified Machinery
Focus
Design and Content Strategy
Challenges
Technical Content Audit
Navigation Challenges
Complex product variations
Solutions
Content navigation prototype was created to visualize the layout with user testing
Desktop-first redesign approach
Intuitive product selector
Outcomes
Resulted in two variations of the main navigation with A/B testing for both internal and external users indicating a 17% increase in user engagement and easier to find content over the other.
Contrary to popular opinion within leadership, data showed more than 8% of users were desktop users
Laying out an easy to use and easy to follow navigation to find the right product drove support calls down by 50%